Shipping policy
SHIPPING POLICY
At EKSUNDAR, we carefully pack every order to ensure your jewellery reaches you safely.
SHIPPING WITHIN INDIA
We currently ship orders across India.
SHIPPING CHARGES
• Orders below ₹1,999: Shipping charge of ₹150.
• Orders of ₹1,999 and above: FREE shipping.
DELIVERY TIME
Orders are generally delivered within 3–5 business days after dispatch.
Please note that delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, holidays, or circumstances beyond our control.
ORDER PROCESSING
Orders are usually processed and dispatched after payment confirmation. Processing time may vary depending on order volume and product availability.
Once your order is dispatched, tracking details will be shared with you where available.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.
If an order is returned to us because of an incorrect or incomplete address, unavailable recipient, or repeated delivery attempts, additional shipping charges may apply for re-shipping.
DAMAGED PACKAGE
If your package appears damaged or tampered with at the time of delivery, please take photographs/videos of the package before opening it and contact EKSUNDAR as soon as possible.
For product damage or wrong-product issues, please refer to our Return & Exchange Policy.
IMPORTANT
EKSUNDAR is not responsible for delays caused by courier partners, incorrect customer information, natural events, strikes, technical issues, or other circumstances beyond our reasonable control.
Last updated: September 12, 2026
At EKSUNDAR, we carefully pack every order to ensure your jewellery reaches you safely.
SHIPPING WITHIN INDIA
We currently ship orders across India.
SHIPPING CHARGES
• Orders below ₹1,999: Shipping charge of ₹150.
• Orders of ₹1,999 and above: FREE shipping.
DELIVERY TIME
Orders are generally delivered within 3–5 business days after dispatch.
Please note that delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, holidays, or circumstances beyond our control.
ORDER PROCESSING
Orders are usually processed and dispatched after payment confirmation. Processing time may vary depending on order volume and product availability.
Once your order is dispatched, tracking details will be shared with you where available.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.
If an order is returned to us because of an incorrect or incomplete address, unavailable recipient, or repeated delivery attempts, additional shipping charges may apply for re-shipping.
DAMAGED PACKAGE
If your package appears damaged or tampered with at the time of delivery, please take photographs/videos of the package before opening it and contact EKSUNDAR as soon as possible.
For product damage or wrong-product issues, please refer to our Return & Exchange Policy.
IMPORTANT
EKSUNDAR is not responsible for delays caused by courier partners, incorrect customer information, natural events, strikes, technical issues, or other circumstances beyond our reasonable control.
Last updated: September 12, 2026